FAQ2026-08-10T15:26:21+00:00

THE ESSENTIAL INFO

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When is the best time to start looking for a wedding dress?2025-11-19T13:20:28+00:00

In general, about a year before is ideal, although the answer will be different for different people! I’ve covered this as best as I can in this blog post

What should I wear / bring to my bridal appointment?2024-01-08T19:45:57+00:00

All you really need is your beautiful self! Don’t worry about what underwear you have on, the only requirement is that you have a pair of pants on! You won’t need to wear a bra on your wedding day, but if you’d feel more comfortable leaving your bra on for your fitting then a strapless one is the most useful.

If you have particular shoes you want to try on with your favourite dress then you’re welcome to bring them, but shoes are really only necessary when you go and see your seamstress for alterations, where your dress will be shortened to the correct length.

Please try to keep make-up to a minimum and avoid fake tan before your appointment to help keep the dresses at their best.

How many people can I bring to my bridal appointment?2025-08-11T18:02:27+00:00

A second opinion can be really useful to help you make such an important decision, but focus on quality over quantity. It’s easy to get carried away trying to involve lots of other people but that can also make your dress shopping journey much more complicated.  Just remember that you can have a hundred other opinions about a dress, but the most important thing is how you feel in it!

To keep your appointment comfortable rather than overwhelming you are kindly asked to keep numbers to a maximum of the bride plus three guests. Wi-Fi is available should you wish to include others virtually.

Can I bring my baby / child to my appointment?2023-03-31T19:50:44+00:00

I totally understand sorting out childcare can be a real pain, however where possible I would highly recommend leaving any little ones at home. Whilst they may be very excited about your upcoming wedding, it’s typical to find after a while they can become bored and wanting attention, when really all the focus should be on you choosing your dream dress! Although babies in buggies are a little easier, if they start to get uncomfortable or even turn to tears, this will naturally be a distraction for you and you may find yourself rushing or cutting your appointment short. If you do need to bring little ones with you then please ensure you have at least one other adult on hand to help keep them happy and entertained.

Can I think about it before saying “Yes to the Dress”?2025-05-22T18:52:17+00:00

Of course! I will never push a bride into committing to a dress when she’s not ready to do so. The only important thing to remember is that if it’s an off the peg dress, there’s usually only one available so if you don’t take it then another bride might snap it up!

Do you arrange bridal alterations?2024-01-08T20:35:43+00:00

Whilst I don’t offer an in house service, you’ll be provided with details of experienced seamstresses in various locations for any alterations you may need. Please note alterations are not included in the price of the dress and will need to be paid for separately, directly to your chosen seamstress.

How can I make payment?2025-05-22T18:42:11+00:00

Off the peg dresses – payment is taken in full and you take your dress home the same day!

Made to order dresses – 50% of the total price will be required for the dress to be ordered. The remaining balance is due on collection.

Payment can be made by cash, debit/credit card or bank transfer.

Do you sell Bridesmaid dresses / Mother of the Bride outfits / Prom dresses?2023-03-31T19:22:51+00:00

Townhouse Bridal is solely dedicated to the bride-to-be and making her look and feel fabulous for her big day, so unfortunately you won’t find any of the above in the boutique. There are some fabulous places who will be able to help however, so please do shop local as well as looking online!

I have a dress to sell – will you buy my preloved / unworn wedding dress?2025-12-17T20:30:08+00:00

All our stock is bought directly from bridal suppliers, so we don’t buy in dresses from other sources. If you have a wedding dress you’d like to sell then Still White is the perfect place to try. You can save 10% off the listing fee by using this link – www.stillwhite.co.uk

Who do you recommend for wedding dress cleaning?2026-06-17T11:04:51+00:00

If your wedding dress is in a bit of a state after your wedding day then don’t panic, it’s just another sign that it was the best day ever!

Townhouse Bridal is excited to have partnered with Dorothy, who will happily come to the rescue. They’re a specialist wedding dress cleaning service with years of experience. Use code TOWNHOUSE10 to save 10% – www.dorothydresscleaning.co.uk

What happens to my personal data?2024-01-08T20:44:01+00:00

Please read Townhouse Bridal’s Privacy Policy

What is a Made to Order wedding dress?2025-08-11T17:47:36+00:00

If you choose a made to order dress, it means it will be made specifically for you! At your appointment you will have tried on a sample dress and if that is the style you love, measurements will be taken to agree sizing and an order will be placed with the designer.

It is important to note that made to order does not mean made to measure. Your measurements will be compared to the designer’s size chart and you will be advised on the best size to order. Alterations with a bridal seamstress will usually still be required for the perfect final fit.

What is an Off the Peg wedding dress?2026-01-26T15:40:56+00:00

Off the peg means you take the dress you try on, instead of a new one being made for you. It will have been designed and supplied by a wedding dress designer, but it is likely someone else will have already tried it on. None of the dresses at Townhouse Bridal are pre-loved or have already been altered.

Off the peg wedding dresses could be ex sample, discontinued styles or simply excess stock. They are also the perfect opportunity to save money and bag yourself a bargain!

Don’t worry if a dress isn’t the right size. A seamstress can make a wedding dress smaller by around two sizes, so it can still be adjusted to fit you like a glove. If you love a dress that’s a little too small, there are sometimes ways around this too which we can discuss during your appointment.

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