01480 471455

info@townhousebridal.co.uk

 

Coronavirus Safety Policy & Procedures

Hello beautiful! First of all, if you’re reading this, it’s because you’re considering coming in for an appointment, so THANK YOU and I would absolutely love the chance to help you find your perfect dress. These crazy times have been so hard for everyone and you’ll find policies vary across bridal boutiques as we all do everything we can to get back up and running. Business owner or not, we all have to do what feels right for us as individuals, taking into account our own personal circumstances.

When trying to plan re-opening, the vital thing for me has been to find a way of taking into account the government safety guidance as much as possible, making it as safe as I can for both you and I whilst still providing a special experience for you to remember. Please also bear in mind the footfall in the boutique is very low compared to high street shops or supermarkets. This means social distancing is easier to manage and I have tried to take every possible reasonable precaution to minimise risk. You will find all the specifics you need to know below.

Big love and stay safe, Alison x

 

WHAT YOU NEED TO KNOW

 

BEFORE YOUR APPOINTMENT

  • The boutique will operate strictly on an appointment only basis. The door will remain locked during opening hours, so please knock when you arrive
  • Anyone with (or who has had close contact with someone who has) Covid 19 symptoms should postpone their appointment in line with government self isolation rules. Any visitor appearing to be unwell or displaying symptoms may be asked to leave for their own safety as well as others
  • Appointment length will remain at 90 minutes for a full bridal appointment, 30 minutes for accessories. Appointment availability has been reduced however to enable time between appointments for cleaning / refresh
  • Any dresses or accessories tried on will be steamed / anti bac sprayed between each appointment. Surfaces and touchpoints such as the card machine will also be thoroughly cleaned
  • Numbers will be limited to the bride plus one guest for each appointment. Please note no exception will be made to this and no additional guests, babies or children will be admitted to the boutique
  • WiFi is available should you wish to involve others who cannot attend in person
  • The toilet will be out of bounds to customers (exceptions will be made for pregnancy or medical need)

 DURING YOUR APPOINTMENT

  • Hand sanitiser will be provided, and you are kindly asked to use it on arrival, as well as throughout the appointment as you wish
  • Gloves and face coverings will not be worn as standard, however these will be available if you would like to use them and your bridal consultant will also happily do so if you prefer. Alternatively, please feel free to wear / bring your own
  • There will only be one member of staff present at your appointment
  • You will be able to try on a maximum of 10 dresses and you will be assisted in making your selection
  • You will be fitted into each dress, however time in the fitting room will be kept as short as possible to help limit close contact
  • Your guest will be asked to remain seated as much as possible to enable easier movement around the shop for the bridal consultant and the bride

Sound good? Fabulous! Please click here to book your appointment

If there’s anything you’d like to discuss, get in touch and I’ll be happy to help

See you soon! x